To learn how to deliver high impact
feedback to employees
To make giving feedback a key motivator
for increasing employee performance and productivity
Theme
Reading
Discussion
Questions
Week
One
Criticism
vs. Constructive Feedback
None.
Why is feedback important?
Top mistakes managers
make when giving feedback to staff
Feedback role-play
Week
Two
Tips
for Giving Feedback
None.
Be proactive
Be specific
Develop a progress
plan
Link employees’
performance to organizational goals
Week
Three
Tips
for Receiving Feedback
None.
Typical reactions when
receiving feedback
When workers rate the
boss
Perception is reality
Week
Four
Appraisal
Forms
None.
Essay appraisal form
Job ratings checklist
appraisal form
Using multiple raters
About Judith...
Judith Lindenberger
Principal, The Lindenberger Group, LLC Know-how. Right now.
Judith Lindenberger has a distinguished
career in human resources consulting and is recognized for
her innovation and excellence. She is the President of The
Lindenberger Group, LLC which provides results-oriented human
resources consulting, organization development, customized
training workshops and personal career training to help individuals
and organizations improve their productivity and performance.
Previously, Ms. Lindenberger was Senior
International Human Resources Consultant for Brown-Forman
Corporation, a Fortune 500 company. In this capacity, Ms.
Lindenberger worked with senior global teams and executives
and developed an award winning mentoring program, a career
management program, and a performance appraisal system called
Truth or Consequences. She also designed a hiring
process, Smart Choices, which uses competency-based interview
questions to determine who is the best choice for the job.
She has designed and presented training on how to build powerful
presentations, communicate effectively, deliver customer service,
eliminate sexual harassment, lead projects and people, make
meetings work, navigate your career and simplify your life.
In addition, she has extensive experience in climate surveys,
360-degree assessment and feedback, individual career coaching,
teambuilding, and training of employees, managers and trainers.
Ms. Lindenberger received the Brown-Forman
Teamwork Award and is a two-time recipient of The Athena Award
for Excellence in mentoring.
Ms. Lindenberger is the former administrative
director of The Newgrange School and Educational Outreach
Center, a nonprofit organization based in Princeton, New Jersey.
She was responsible for board development, finances, fundraising,
human resources, information technology and public relations.
Her clients have included Brown-Forman
Corporation, The Childcare Connection, Goebel, Horizon Blue
Cross Blue Shield, Isles, The Kentucky Center for the Arts,
Lee Hecht Harrison, Lenox China, Manpower Demonstration Resource
Corporation, Mellon Bank and Rutgers University.
An effective public speaker, Ms. Lindenberger
has presented at a variety of conferences and meetings including,
most recently, The 2003 Garden State Society for Human Resource
Management Conference, The New Jersey Organizational Development
Network, The Executive Forum and The Princeton Human Resources
Management Association. She has published several articles
including Play “20 Questions” to Develop a
Successful Mentoring Program, Lindenberger, Judith G.
and Zachary, Lois J., Training & Development, 53(2),
12-14, February 1999, American Society for Training and Development,
Tips for Writing a Winning Proposal, U.S. 1, page
9, November 21, 2001, Why You Must Take Charge of Mentoring
Relationships, Lindenberger, Judith, Wsj.com, Career
Journal from The Wall Street Journal, March 25, 2002 and
The Naked Truth About Public Speaking, Career Journal
of The Wall Street Journal, April 28, 2003.
The Lindenberger Group is a member of
the Greater Mercer County Chamber of Commerce, the Non Profit
Consultants Collaborative and is certified as a woman-owned
business with the National Women’s Business Development
Center and New Jersey Commerce and Economic Growth Commission.
Ms. Lindenberger is a volunteer community mediator with the
Bucks County Peace Center, a member of Executive Women of
New Jersey, and serves on the board of directors for The Center
for Innovative Family Programs. Ms. Lindenberger received
a BA in Communications from the University of Pittsburgh and
an MBA in Human Resource Management from Drexel University.
For more information, call 609.730.1049,
e-mail us at info@lindenbergergroup.com
or visit our Web site at www.lindenbergergroup.com. If you
want to enhance your organization’s or your own performance,
we would be delighted to work with you to reach your business
goals.
