Managing for Accountability: Preserving the Public Trust in Public and Nonprofit Organizations

Kevin P. Kearns (Jossey-Bass, 1996)
This book helps identify the strategic issues related to accountability and outlines the effective tools and methods for implementing desirable standards of responsibility and accountability. Managing for Accountability shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, and useful checklists and diagnostic tools. The author explains how to conduct an accountability audit that focuses on internal strengths and weaknesses and demonstrates how to set in motion targeted systems that will ensure that public and nonprofit organizations meet the expectations of the public. The book cites numerous examples of organizational successes and failures, including an examination of the Orange County bankruptcy scandal—an analysis that illustrates the benefits and risks of entrepreneurial public management. In addition, the book discusses ways that organizations can foster a culture of accountability using leadership strategies and the proven technique of employee empowerment. Hardcover, 250 pages, $26.95