As
the number of organizations using Web Center continues to
grow, we have developed this support section to support people
in their efforts to publish their own Web site.
We also
publish a monthly "tips" newsletter, containing
many tips and suggestions for making your Web Center a more
effective publishing tool for your organization. Many of these
tips are received from customers like you. Please send us
a tip today! To subscribe to our "tips" newsletter,
enter your e-mail and then click "Web Center Tips":
First,
we have assembled a set of "Frequently Asked
Questions" to enable you to review commonly
asked questions and our the responses of our technical
support team. To review our FAQs, click here.
Second,
we have established a support ticket system for
you to submit support requests and contact us
with any questions or comments. To submit a support
ticket, click here.
Third,
if our FAQs and Ticketing System are not resolving
your problem, you can also
call between 9:00 a.m. and 5:00 p.m. CST:
(314) 454-0500.
While our
support ticket system is free, there is a charge
of $29.95 per hour for telephone service, which
you can pay for with any major credit card. Please
refer to your License and Support Agreement for
details relating to training and support fees. |
